Testimonials from
Neil Bateman’s Customers

Quality Service Reliablity

"The Royal National Institute of Blind People (RNIB) wanted to commission someone to undertake research on the extra costs blind and partially sighted people typically face if they are to lead fully independent lives. We were advised Neil would be able to do the job and I am delighted I followed up on this advice. Neil had to work to a very tight deadline but his pragmatic, flexible approach was a great help.  His passion for the subject and his efficient approach to meeting deadlines meant we received a very high quality product which we've since used with Government".

Andrew Kaye, Policy and Planning Manager, Royal National Institute of Blind People.

“We had extremely positive feedback about your workshop. The people that attended clearly enjoyed it and felt that they had learnt a great deal from you.”

Sian Lockwood, Chief Executive, National Association of Adult Placement Services.

“I would like to thank you and Geoff for your valuable report and very helpful expertise. Not only have you given us an excellent document to be able to work from, you have brought to our attention key issues to address which will improve our service and influence the community in Staffordshire. It was very helpful the way that you organised the work, dealt with staff and researched local information. The pace of your work was just right. The documents and briefings provided have enabled me to present a succinct case to my Directorate management team. I would certainly recommend you in the future.”

Nicola Sawyer, Acting County Manager, Staffordshire County Council

“Neil has been a very valuable expert resource that we have used on numerous occasions. He has an ability to explain very complex benefit challenges in a way that is understandable – which is an art in itself! He has a very good success rate in supporting people with learning disabilities to maximize the benefits that they are entitled to and his help, advice and support in working through some very complex cases has been money well spent. Neil’s website is also a valuable and helpful resource and is easy to use.”

Julie Bendelow, Home Farm Trust

“The Centre for Economic and Social Inclusion have chosen Neil Bateman to deliver our courses on Welfare benefits and Supporting young people - benefits for 16 and 17 year olds for a number of years. His training style and service is of a high standard and feedback from delegates has been excellent … very informative … excellent course material and very useful … can be applied when I return to work.”

Mintra Sadler, Centre of Economic and Social Inclusion Events Manager

“Neil’s work is of the highest quality both in terms of his intellectual capacity, interpersonal skills and delivery to deadlines.”

Julie Higgs, Strategic Policy Adviser, Oxford City Council.

“His advice is always detailed and usefully presented. Where necessary, Neil has always sought to fully assess service users’ benefits entitlement and provide all the appropriate advice to help staff maximise uptake and rates of benefits. His advice has been on a very wide range of benefits for a very varied client group. Advice is always prompt and usually returned within one day of the query being received. Similarly, any follow up advice is always promptly given.”

David Smith, Senior Project Manager, Circleanglia Housing Group

“Neil Bateman is one of that small handful of welfare rights experts who can explain complex systems in a simple and matter of fact way. As author of the Welfare Rights book in the CareandHealth Essentials range for practitioners he has written an industry first - a concise, comprehensive yet simple to use text that will enable people to give welfare rights advice with confidence. Neil also writes regularly for CareandHealth Magazine.”

John Buttle, Publisher, Care and Health

“The standard of both the material and Neil’s writing has been consistently excellent throughout the time he has worked for us. He delivers copy to deadline and it needs very little work. He has a sophisticated and broad view of his subject matter which he translates very well into writing, and both grabs and holds the reader’s interest well.”

Polly Neate, Editor, Community Care

“Neil’s style echoed that of the magazine, and many readers had cause to thank him for brining to their attention a source of help they had previously been unaware of...we received many letters conveying thanks from grateful readers.”

Neil Patrick, Editor-in-Chief, Yours

“These courses received consistently good evaluations from participants.”

Valentina Steel, Programme Manager, University of Cambridge Board of Continuing Education

“All the courses you have conducted were extremely well received by our delegates.”

Helen Johnston, Director, Progressive Legal Training